FAQ

2018-06-09 2298

FAQ

Q1: What’ s the industry development of your factory?

A: Our factory has been specializing in this area for over 10 years with 8-year
exporting experience. We export to many countries around the world.

Q2: How do you regulate the quality of products?

A: We have professional QC team, who will supervise and inspect strictly
each links from production to packaging, and professional inspection
reports can be provided for customers before delivery.

Q3: Why should choose DOMBOK?

A: Since our goods are always in the stable quality level and we have years of
experience in exporting, we are professional in shipping documents and
various certificates for customers in different countries. Our satisfying
post-sale service can help clients to solve all kinds of problems and
create their special sales orientation.

Q4: Can I get samples? How long is the sample lead time? Do I need to pay for it?

A: We can offer free sample for the new idea of old customers. For new
customers, sample charge is required, which can be returned once you
place an order. Therefore, sample is free of charge!

Q5: What is the MOQ?

A: Small MOQ or no MOQ for normal products. It will be a chance for our customers toexpand their markets.

Q6: CanyouOEM?

A: OEM is always available. Our professional engineers are not only able
to give advice to customers, but also can design the package box
according to customer’s needs.

Q7: How long is the production lead time?

A: Usually, a 20GP needs 30 days, a 40HQ needs 35 days and two 40HQ
need 45 days. But if it is an urgent order, we will try our best to reduce
the production lead time.

Q8: How about the payment method?

A: T/T will be the best, but it is negotiable if you want to pay in another way.

Q9: What’ sthefeature?

A: High cost-performance, delivery on time always, quick response.
Customized are welcome too.